Privacy Policy

Last Updated: 20 August 2019

We, KonfHub Technologies LLP, having registered office at #624, 2nd floor, 5th Main Rd, B Channasandra, OMBR Layout, Bangalore, Bengaluru, Karnataka 560043 treat your privacy with utmost diligence. We respect your need for online privacy and ensure that the data collected from you is secure. This privacy policy explains how your data will be handled and the choices you can make about the way your information is collected, processed, and used.
This privacy policy also applies to data collected from the users who are not registered as the members of this site based on their browsing behaviour, pages viewed etc. It also applies to the mobile applications we use during the events / conferences, including for registrations, collecting feedback.
KonfHub offers a wide-range of services, including organizing technical events, promoting the events online, helping you discover technical conferences worldwide, providing a ticketing platform to the upcoming events, and handling end-to-end event management.

Why Do We Collect Your Personal Information

In order for you to avail the services KonfHub offers, we collect your information, which includes, but not limited to your name, age, username, password, mobile number, email id, payment details, address, and interests. The below sections explains why is your Personal Information collected and how is it being appropriately put to use.

i) To Provide You With Latest Information

During the registration process for logging into KonfHub website, we request you for your name, email address, and/or phone number. You will be asked to choose a username and password, which is solely collected for the purpose of giving you access to services. Information like your name, email address, and phone number will be strictly used exclusively to inform you about the updates on the event(s) you have registered, upcoming events, promotions, and any change in the Privacy Policies.

ii) To Provide You With Latest Information

During the registration process for logging into KonfHub website, we request you for your name, email address, and/or phone number. You will be asked to choose a username and password, which is solely collected for the purpose of giving you access to services. Information like your name, email address, and phone number will be strictly used exclusively to inform you about the updates on the event(s) you have registered, upcoming events, promotions, and any change in the Privacy Policies.
We may use third-party service providers, acting as data processors, to help us in providing KonfHub services to you. For example, we may use third-party service providers to provide data storage and backup services. With your consent, your Personal data may also be transferred to third-party service providers, who provide products and services that complement KonfHub services. The data processing performed by these third-party service providers is governed by their privacy policies. The legal basis for this data processing is performance of contract between you and us.

iii) To Improve Our Offering Based On Your Usage

We may collect data based on your usage of KonfHub services. It is important to note that we do not associate this data with your name. This data will be used to understand the usage patterns of our services and the overall behavior of our audience collectively. At times, we may share this information in an aggregated anonymous form with third parties. However, collection of the data is done only if you permit the same. The legal basis for this data processing is our legitimate interest in improving our software and services.

iv) To Protect Us From Unlawful Usage Of The Services

We may collect data which are required to protect us from any piracy, unlawful, or unauthorized use of our services, or which are necessary to ensure the security of our services. This data includes both, the data provided by you and the data collected in the course of use of KonfHub services. The legal basis for this data processing is KonfHub's legitimate interest in protection from piracy and unlawful use of KonfHub services.

v) For Promoting Or Marketing Our Services

From time-to-time, we may ask you for feedback on our services, which you would be providing voluntarily. As permitted by applicable law, we may use this in the form of quotes or in other ways in accordance with the KonfHub Terms of Use. The data collected and aggregated may also be used by us to determine appropriate marketing and advertising strategies for our services. This information may be shared with third parties as an anonymous aggregated data to assist us in promotional or marketing efforts. With your consent or if permitted by applicable law, we may also use your contact details to send you commercial communications about our services. The third-party service providers who would assist us with our email marketing will have access to your email address, name, and other information necessary to engage in the marketing. However, it will be ensured that the third-party service provider will not use your data for any other purpose.

vi) For Internal Evidence & Protect The Rights & Interests Of KonfHub And Other Users

We may collect data which are required to keep evidence of the following: us providing services to you, any communication between you and us, your use of our services, any payments or refunds, and any issues or disputes between you and us. We may use and disclose these data where we believe, in our sole judgment, that it is legitimate and appropriate to do so to protect our rights and interests and the rights and interests of other users of KonfHub services, or where we believe there has been a violation of this Privacy Policy that could affect the interests of KonfHub or its customers. The legal basis for this data processing is our legitimate interest in keeping internal evidence and protecting the rights and interests of us and other users.

vii)To Fulfil Legal Duties

We may use and disclose your personal data where required by law, such as in keeping and disclosing our accounts, in keeping and disclosing our tax records, and in response to a court order, valid subpoena, or other legal process. The legal basis for this data processing is our compliance with our legal obligations.
You may object to the processing of your personal data for the purposes i) to v) at any time.
Categories of data involved in data processing include: name, email address, phone number, username, password, cookies, IP address, SSH public key, physical address, information about subscriptions and payments, tax ID, data about usage of KonfHub products and services, comments, voluntarily provided feedback, and any data provided in the survey responses, data provided when using the apps developed by KonfHub, data in issue reports pertaining to KonfHub products and services.
Where appropriate, we will prompt you to give us your consent to the collection and processing of your data as described above. This may happen within KonfHub Website, or in another environment set up by KonfHub, always in a clear and conspicuous manner.

How Is Your Personal Data Stored, Tracked, and Used

i) Data Storage

All data pertaining to the user accounts are stored in the AWS Mumbai region; we keep backups stored in AWS North Virginia in order to prevent loss of data due to errors or system failures. We also use Firebase for authentication and user data for same is stored in the US. We also use Amazon SES to send emails time to time for which servers are in AWS North Virginia region. Hence your files and data may remain on our servers even after deletion or termination of your user account. We may retain and use your Personal Information and data as necessary to comply with our legal obligations, resolve disputes, and enforce our rights. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible even to employees of KonfHub Technologies LLP except in circumstances specifically mentioned in this Privacy Policy Statement and Terms of Services.

ii) Usage Details

Apart from your name, email address, mobile number, user id, and password, we may also collect other information like your usage details. This involves collecting information like time, frequency, duration, and pattern of use, features used, and the amount of storage used. This data is collected to give you the best possible service, based on your preferences.

iii) Payment Information

KonfHub requests for your debit/credit card or other payment account information in case the services require payment. In such cases, you financial information or card details will not be stored by us except for the name, amount paid and email-id. Only after a prior consent from you and when this information is necessary for future payments, your financial information will be stored in encrypted form on secure servers of our Payment Gateway Service provider who is beholden to treating your personal information in accordance with this Privacy Policy Statement.

iv) Cookies And Other Similar Technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We may use temporary and permanent cookies to enhance your experience of our services. Temporary cookies will be removed from your computer each time you close your browser. In case, you have turned cookies off, you may not be able to use registered areas of the website.
If you choose to use a QR code created from KonfHub, we will collect and store on our server the information you enter during the registration to the KonfHub accessible from the QR code. Some QR Code data types, such as the Contact, Phone Number, Email are encoded into the QR code, and this information will also be stored on our server. This is in order to facilitate the effective use of QR code created to simplify operations such as registration during the event.

v) Analytics

KonfHub uses third party software for analytics. All metrics information collected from your usage will be transmitted to analytics provider. This information will then be used to evaluate how users use and respond to our services. This is further used to compile statistical reports on activity for us.
The same statistical report/analysis is further used by us to maintain, enhance, or add to the existing functionality of our services and give you a more personalized experience. Anonymized and aggregated information and analysis may be made public where desired by KonfHub.

vi) Visitor Details

KonfHub uses the Internet Protocol address, device type, browser type, browser language, files accessed, referring URL, errors generated, operating system, time zone, and other visitor details collected in our log files to analyze trends, administer the website, track visitor's movements and to improve our website. This information is automatically linked to the other data collected about you.

Transparency

Taking into account our respect for your privacy, we will inform you about the categories of the data we collect and the purpose of usage, before using your personal data. You will also be provided with the data management options that you may have. For the same purpose, we use agreements, terms of use, and consent notices embedded in KonfHub services. You can update and manage your data in the preferred sections, in case you wish to access or manage your data or wish to opt out of certain personal data collection.

Legal Disclosure

Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or an enforceable government request. Apart from this, we may also disclose Personal Information and contents of your user account to law enforcement authorities if such disclosure is determined to be necessary by KonfHub in our sole and absolute discretion for protecting the safety of our users, employees, or the general public. If KonfHub is involved in a merger, acquisition, or sale of all or a portion of its business or assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information.

Data Retention, Access To Data, And Withdrawal Of Approval

If at any time you choose to cease using KonfHub Service, you may ask for your data to be removed from our servers by sending a request to reachus@konfhub.com. After the data removal, we may keep pseudonyms of your personal data solely for a record about the data removal. Generally, the data is retained for as long as we need solely in order to achieve the purpose for which is was collected. We may also keep the data to protect ourselves from damage in case of litigation in accordance with the current legislation. Please note, however, that you must retain a copy of all data that you have placed on our servers. In the case of any loss, we will not be responsible for retention of any of your data.

Changes To This Policy

Any amendments to this Policy will be posted to this URL and will be effective when posted. You are requested to frequently visit this Policy to check for amendments. Your continued use of this Website or the Service following the posting of any amendment, modification, or change to this Policy shall constitute your acceptance of the amendments to this Policy. You can choose to discontinue use of the Website or Service, if you do not accept the terms of this Policy, or any modified version of this Policy.